NCSELECTRICIAN.COM
Privacy Policy
Effective June 24,2026
NCS Electrical & Mechanical Controls ("NCS," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website,
ncselectrician.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, request services, or communicate with us through phone, email, website forms, or text messaging.
Information we collect
We may collect information that you voluntarily provide to us, including:
- Name
- Email address
- Telephone number
- Company name
- Service address
- Project details
- Information submitted through contact forms
- Information provided through phone calls, text messages, or email correspondence
- IP address
- Browser type
- Device information
- Pages visited
- Referring websites
- Date and time of visits
- Website usage statistics
How we use your information
We may use the information we collect to:
- Respond to inquiries and service requests
- Provide estimates and proposals
- Schedule appointments
- Deliver requested services
- Improve our website and customer experience
- Communicate regarding projects and service updates
- Send appointment reminders and service-related communications
- Comply with legal obligations
SMS Communications & Mobile Privacy
If you provide your mobile phone number and consent to receive text messages from NCS Electrical & Mechanical Controls, we may send SMS messages related to:
Mobile Information Privacy
NCS Electrical & Mechanical Controls respects your privacy. Phone numbers, SMS consent, and messaging data are never sold, rented, or shared with third parties for marketing purposes.We collect mobile phone numbers solely for the purpose of communicating with customers regarding requested services, appointments, estimates, project updates, and other business-related communications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- Appointment reminders
- Scheduling notifications
- Estimate follow-ups
- Service updates
- Project communications
- Customer support responses
Mobile Information Privacy
NCS Electrical & Mechanical Controls respects your privacy. Phone numbers, SMS consent, and messaging data are never sold, rented, or shared with third parties for marketing purposes.We collect mobile phone numbers solely for the purpose of communicating with customers regarding requested services, appointments, estimates, project updates, and other business-related communications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
How We Collect and Use Mobile Information
When you submit a contact form, request a quote, schedule service, communicate with us by phone, or otherwise provide your mobile phone number, we may collect:
When you submit a contact form, request a quote, schedule service, communicate with us by phone, or otherwise provide your mobile phone number, we may collect:
- Your name
- Mobile phone number
- Email address (if provided)
- Service address (if provided)
- Communication preferences
- Project or service-related information
AI-Assisted Communications
NCS Electrical & Mechanical Controls may utilize automated technologies and AI-assisted systems to help respond to inquiries, schedule appointments, provide customer support, and improve customer communication. While these technologies assist our team, important business decisions and service recommendations remain subject to human review and oversight.
Cookies and Analytics
Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website. We may use services such as:
- Google Analytics
- Google Search Console
- Website visitor tracking tools
- Performance monitoring services
- Marketing and analytics platforms
Sharing Information
We do not sell, rent, or trade personal information. We may share information with trusted service providers that assist us in operating our business, including:
- Website hosting providers
- Customer relationship management (CRM) platforms
- Scheduling and communication providers
- Email and SMS communication providers
- Analytics providers
- Payment processing providers
Data Security
We take commercially reasonable measures to protect customer information from unauthorized access, disclosure, alteration, misuse, or destruction. Customer information may be stored within secure business systems, including:
- Customer relationship management (CRM) platforms
- Scheduling systems
- Communication platforms
- Website form submission systems
- Email systems
Data Retention
We retain personal information only as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it where practical and legally permissible.
Requesting Access, Correction, or Deletion of Your Information
You may request access to, correction of, or deletion of your personal information at any time. To submit a request, please contact us using the information provided below. We will make reasonable efforts to respond to requests in accordance with applicable laws and business requirements.
We retain personal information only as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it where practical and legally permissible.
Requesting Access, Correction, or Deletion of Your Information
You may request access to, correction of, or deletion of your personal information at any time. To submit a request, please contact us using the information provided below. We will make reasonable efforts to respond to requests in accordance with applicable laws and business requirements.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites. We encourage visitors to review the privacy policies of any third-party sites they visit.
Children's Privacy
Our website and services are intended for adults and business customers. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete that information.
Your Privacy Rights
Depending on your state of residence and applicable laws, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Withdraw consent for certain communications
- Request information regarding how your personal information is used
Changes to this privacy policy
We may update this Privacy Policy periodically. Any changes will be posted on this page along with a revised effective date. Your continued use of the website after any updates constitutes acceptance of the revised Privacy Policy.
Contact Us
NCS Electrical & Mechanical Controls
Plymouth, Massachusetts
Phone:(508) 591-5459
Email:info@ncselectrician.com
Website:https://ncselectrician.com
If you have any questions regarding this Privacy Policy, your personal information, or your communication preferences, please contact us using the information above.
Consent
By using this website, you acknowledge that you have read and agree to this Privacy Policy.