Privacy Policy

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

• Identity Dataincludes first name, last name, username or similar identifier.
• Contact Dataincludes billing address, service address, email address and telephone numbers.
• Technical Dataincludes internet protocol (IP) address, your login data, browser type and version.

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

• Respond to inquiries and service requests
• Provide estimates and proposals
• Schedule appointments
• Deliver requested services
• Improve our website and customer experience
• Communicate regarding projects and service updates
• Send appointment reminders and service-related communications
• Comply with legal obligations

NCS Electrical Mechanical Controls LLC may utilize automated technologies and AI-assisted systems to help respond to inquiries, schedule appointments, provide customer support, and improve customer communication. While these technologies assist our team, important business decisions and service recommendations remain subject to human review and oversight.

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website. We may use services such as:

• Google Analytics
• Google Search Console
• Website visitor tracking tools
• Performance monitoring services
• Marketing and analytics platforms

These tools may collect information regarding how visitors interact with our website. You may disable cookies through your browser settings at any time.

We take commercially reasonable measures to protect customer information from unauthorized access, disclosure, alteration, misuse, or destruction. Customer information may be stored within secure business systems, including:

• Customer relationship management (CRM) platforms
• Scheduling systems
• Communication platforms
• Website form submission systems
• Email systems

Access to personal information is limited to authorized personnel and trusted service providers who require access to perform business functions on our behalf. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention. We retain personal information only as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it where practical and legally permissible.

Requesting Access, Correction, or Deletion of Your Information. To request access to, correction of, or deletion of your personal information, please contact us at info@ncselectrician.com or call (508) 715-9218. We will respond within a reasonable timeframe in accordance with applicable laws.

Our website and services are intended for adults and business customers. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete that information.

NCS Electrical Mechanical Controls LLC