NCSELECTRICIAN.COM 
Privacy Policy

Effective June 24,2026
NCS Electrical & Mechanical Controls ("NCS," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide through our website, ncselectrician.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, request services, or communicate with us through phone, email, website forms, or text messaging.

Information we collect

We may collect information that you voluntarily provide to us, including:
  • Name
  • Email address
  • Telephone number
  • Company name
  • Service address
  • Project details
  • Information submitted through contact forms
  • Information provided through phone calls, text messages, or email correspondence
We may also automatically collect certain technical information, including:
  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Referring websites
  • Date and time of visits
  • Website usage statistics

How we use your information

We may use the information we collect to:
  • Respond to inquiries and service requests
  • Provide estimates and proposals
  • Schedule appointments
  • Deliver requested services
  • Improve our website and customer experience
  • Communicate regarding projects and service updates
  • Send appointment reminders and service-related communications
  • Comply with legal obligations

SMS Communications & Mobile Privacy

If you provide your mobile phone number and consent to receive text messages from NCS Electrical & Mechanical Controls, we may send SMS messages related to:
  • Appointment reminders
  • Scheduling notifications
  • Estimate follow-ups
  • Service updates
  • Project communications
  • Customer support responses
Message frequency varies. Message and data rates may apply.You may opt out of SMS communications at any time by replying STOPto any message. For assistance, reply HELPor contact us directly.

Mobile Information Privacy

NCS Electrical & Mechanical Controls respects your privacy. Phone numbers, SMS consent, and messaging data are never sold, rented, or shared with third parties for marketing purposes.We collect mobile phone numbers solely for the purpose of communicating with customers regarding requested services, appointments, estimates, project updates, and other business-related communications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
How We Collect and Use Mobile Information

When you submit a contact form, request a quote, schedule service, communicate with us by phone, or otherwise provide your mobile phone number, we may collect:
  • Your name
  • Mobile phone number
  • Email address (if provided)
  • Service address (if provided)
  • Communication preferences
  • Project or service-related information
This information is used exclusively to provide customer service, scheduling, project updates, estimate follow-up, and other business-related communications.

AI-Assisted Communications

NCS Electrical & Mechanical Controls may utilize automated technologies and AI-assisted systems to help respond to inquiries, schedule appointments, provide customer support, and improve customer communication. While these technologies assist our team, important business decisions and service recommendations remain subject to human review and oversight.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand how visitors interact with our website. We may use services such as:
  • Google Analytics
  • Google Search Console
  • Website visitor tracking tools
  • Performance monitoring services
  • Marketing and analytics platforms
These tools may collect information regarding how visitors interact with our website. You may disable cookies through your browser settings at any time.

Sharing Information

We do not sell, rent, or trade personal information. We may share information with trusted service providers that assist us in operating our business, including:
  • Website hosting providers
  • Customer relationship management (CRM) platforms
  • Scheduling and communication providers
  • Email and SMS communication providers
  • Analytics providers
  • Payment processing providers
These providers are authorized to use information only as necessary to perform services on our behalf. Phone numbers, SMS consent records, and messaging data will not be shared with third parties or affiliates for marketing or promotional purposes.We may disclose information if required by law, legal process, or to protect our legal rights.

Data Security

We take commercially reasonable measures to protect customer information from unauthorized access, disclosure, alteration, misuse, or destruction. Customer information may be stored within secure business systems, including:
  • Customer relationship management (CRM) platforms
  • Scheduling systems
  • Communication platforms
  • Website form submission systems
  • Email systems
Access to personal information is limited to authorized personnel and trusted service providers who require access to perform business functions on our behalf. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention

We retain personal information only as long as necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it where practical and legally permissible.

Requesting Access, Correction, or Deletion of Your Information

You may request access to, correction of, or deletion of your personal information at any time. To submit a request, please contact us using the information provided below. We will make reasonable efforts to respond to requests in accordance with applicable laws and business requirements.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites. We encourage visitors to review the privacy policies of any third-party sites they visit.

Children's Privacy

Our website and services are intended for adults and business customers. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected information from a child under 13, we will take reasonable steps to delete that information.

Your Privacy Rights

Depending on your state of residence and applicable laws, you may have the right to:
  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Withdraw consent for certain communications
  • Request information regarding how your personal information is used
To exercise any of these rights, please contact us using the information below.

Changes to this privacy policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with a revised effective date. Your continued use of the website after any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

NCS Electrical & Mechanical Controls 
Plymouth, Massachusetts 
Phone:(508) 591-5459 
Email:info@ncselectrician.com 
Website:https://ncselectrician.com 
If you have any questions regarding this Privacy Policy, your personal information, or your communication preferences, please contact us using the information above.

Consent

By using this website, you acknowledge that you have read and agree to this Privacy Policy.